DISCONNECTION OF SERVICES
GCEA may disconnect services upon the request of the member or at the Association's discretion under certain conditions.
Member Request to Disconnect - Members may request to have service terminated by providing GCEA with a written request for disconnect at least three days in advance to allow time for final reading and discontinuance. Written requests should include the account name, service address, date you want to stop the service, and address where you want to receive the final bill. Members remain liable for service until the final reading of the meter.
Association Disconnect With Notice - The Association may disconnect service with notice for the following reasons:
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Non-payment - Service may be disconnected when a payment is delinquent and the member fails to make arrangements for payment. A bill is considered delinquent if payment has not been received within five (5) calendar days after the due date printed on the bill. At this time a delinquent notice will be mailed advising the customer that service will be subject to disconnection if payment is not received by the date specified on the notice. A $10.00 fee will be assessed. If service is disconnected for non-payment, a reconnect fee of $ 35.00, or $50.00 after hours, will be assessed upon re-connection of service.
Disruption of service to other members - If a member's use of service is detrimental to the electric service being provided to other GCEA members, the service will be disconnected after due notice and reasonable time for correction.
Any other reason delineated in Policy R.5.
Association Disconnect Without Notice - The Association will disconnect service without notice for the following reasons:
Hazardous condition - Any condition or installation of any part of the Member's lines, apparatus, or appliances that is found to be dangerous to life, health, or safety to any person.
Theft of property or diversion of electric energy - Tampering with a meter to avoid payment for energy use is a felony under Colorado Law. If any consumer device is found connected on the Association's side of the meter or if any connections or devices are installed on the Member's premises which would prevent the meter from registering the total amount of electricity used.
